Privacy Policy
Effective Date
This Privacy Policy explains how The Curtains Perth (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website or contact us regarding our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Property address (when requesting measurements or installation)
- Any information you include in enquiry forms or emails
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
This information helps us improve our website and provide a better user experience.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- Provide quotations for our products and services
- Arrange consultations, measurements, deliveries, and installations
- Improve our website and customer experience
- Communicate important updates regarding your enquiry
- Maintain website security and prevent fraudulent activity
- Comply with applicable legal obligations
We only collect information that is reasonably necessary to provide our services.
Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
- Remember user preferences
- Analyse website traffic
- Improve website performance
- Measure the effectiveness of marketing campaigns
Most web browsers allow you to manage or disable cookies through your browser settings.
Analytics and Tracking Technologies
We may use third-party analytics and advertising tools, including:
- Google Analytics
- Google Search Console
- Google Tag Manager
- Google Ads
- Meta Pixel (Facebook)
These services help us understand visitor behaviour, improve website performance, and deliver more relevant advertising.
These providers may collect anonymous usage information in accordance with their own privacy policies.
How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Although we work to maintain a secure website, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary with trusted service providers who assist us in operating our business, such as installation teams, website hosting providers, payment processors, or marketing partners.
We may also disclose information where required by applicable law or legal process.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and maintain business records.
When information is no longer required, we take reasonable steps to securely delete or anonymise it.
Your Rights
Depending on applicable Australian privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Withdraw consent for certain communications
- Ask questions about how your information is handled
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website is intended for general audiences and is not directed toward children under the age of 16.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.
Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
The Curtains Perth
Website: https://thecurtainsperth.com/
Email: info@thecurtainsperth.com.
Phone: Please add your business phone number.
Location: Perth, Western Australia, Australia.
